Sales Policy for Jewel Gleamm

Effective Date: January 16, 2025

At Jewel Gleamm, we are committed to providing a seamless shopping experience. This Sales Policy outlines the terms and conditions for purchasing products on our website jewelgleamm.com. By placing an order with us, you agree to the terms outlined below.

1. General Terms

By making a purchase from Jewel Gleamm, you agree to the following:

  • Eligibility: You must be at least 18 years old or have permission from a legal guardian to make a purchase.
  • Order Acceptance: All orders are subject to acceptance and product availability. We reserve the right to limit quantities or refuse any order at our discretion, including cases of suspected fraud or violations of our terms. If an order is canceled, you will be notified, and a full refund will be issued.

2. Pricing and Payment

  • Pricing: All prices are listed in USD and do not include applicable taxes or shipping fees. These costs will be calculated and displayed at checkout.
  • Payment Methods: We accept major credit cards (Visa, MasterCard, American Express) and other payment methods available at checkout.
  • Payment Authorization: By submitting your payment information, you authorize us to charge the total amount, including applicable taxes and shipping fees, to your selected payment method.
  • Pricing Errors: In the event of a pricing error, we reserve the right to cancel or modify your order. You will be notified and given the option to proceed with the corrected price or receive a refund.

3. Order Processing

  • Order Confirmation: After placing an order, you will receive a confirmation email with the details of your purchase.
  • Processing Time: Orders are typically processed and shipped within 2-5 business days of receiving payment. Processing times may vary during peak periods or due to product availability.
  • Pre-Orders: For pre-order items, shipping dates will be noted on the product page. Orders containing both pre-order and in-stock items will ship once all items are available.

4. Shipping and Delivery

  • Shipping Costs: Shipping fees are calculated based on your location and selected shipping method. These will be displayed at checkout.
  • Shipping Methods: We offer a variety of shipping options, including standard and expedited shipping. A tracking number will be provided once your order has been shipped.
  • Delivery Timeframes: Estimated delivery times are provided during checkout and may vary based on your location and selected shipping method. Delivery times are estimates and are not guaranteed.
  • Shipping Restrictions: We currently ship within the United States. If you are outside the U.S., please contact us at info@jewelgleamm.com for assistance with international shipping.
  • Lost or Damaged Packages: If your package is lost, damaged, or delayed during shipping, please contact us for assistance.

5. Taxes and Duties

  • Sales Tax: Sales tax is calculated based on your shipping address and local tax laws. The applicable tax will be displayed at checkout.
  • International Duties and Taxes: For international orders (if applicable), additional duties, customs fees, and taxes may be charged by your country’s customs office. These fees are not included in the product price or shipping costs and are the responsibility of the customer.

6. Returns and Refunds

For detailed information on returns, refunds, and exchanges, please refer to our Refund and Returns Policy.

7. Order Cancellations

  • Before Shipment: If you need to cancel your order and it has not yet been shipped, please contact us immediately at 773-796-7749 or email info@jewelgleamm.com to request cancellation. If the order has already been shipped, you will need to follow our return process for a refund.

8. Product Descriptions

We make every effort to provide accurate descriptions and images of our products. However, we cannot guarantee that the colors, sizes, or details displayed on your screen will exactly match the actual product due to variations in display settings.

9. Limitation of Liability

To the fullest extent permitted by law, Jewel Gleamm will not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use or inability to use our products, including but not limited to shipping delays, incorrect pricing, or issues beyond our control.

10. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated. It is your responsibility to review this policy regularly.

11. Contact Information

If you have any questions or concerns about this Sales Policy, please contact us at:

Jewel Gleamm
Street: 4523 Bel Meadow Drive, Los Angeles, California,United States.
Phone number: 909-432-1624
Email: info@jewelgleamm.com
Website: jewelgleamm.com